Support for systems we maintain.

How to reach us

By correspondence.

Support is handled by written correspondence to the address below. Please include the name of the system or engagement, a brief description of what you are seeing, and any time-sensitive context.

For matters that require a voice conversation, use the office telephone number below or send a concise note by email. Include the affected system, desired outcome, and any time sensitivity.

Response expectations

Response cadence is set in each engagement’s operating documentation. Where no other cadence has been agreed, we respond according to the urgency and operational context described in the request.

Privacy

Support correspondence is treated under the same standards described in the privacy policy. Please avoid sending credentials, secrets, or sensitive personal data by email; we will arrange a more appropriate channel as needed.